We'll send you SMS and email updates at just about every step of your order's journey.
I just placed an order online, when will I receive it?
Orders placed will be delivered within 6 business days from the date your order was placed (1-2 business days for handling and up to 4 business days of transit time).
We also send SMS and emails with information about your order status. How can I cancel my order?
Once an order has been submitted, you have 30 minutes to cancel any item that has not shipped, give us a call if you need to do so. In the event where you cannot reach us within that time, you will have the option of returning/exchanging your order. Visit our Return Policy for additional details.
Return Policy
Return Policy
We guarantee to refund unworn or unwashed items when you return it in sellable condition, with the original receipt and packaging, within 15 days of your purchase. We reserve the right to refuse any return sent or communicated after the 15 day period or the return of any item which is not in the same condition as when received.
Seller Cancellation
Due to a high demand of goods during the Sale, there is a possibility of your order getting cancelled and you will receive an email confirming the same. We will refund the invoiced amount of the product(s) ordered. However, we will not be providing any additional compensation to you in such an event.
A few exceptions...
· In the interest of hygiene, earrings, jewellery, sunglasses, hair accessories, cosmetics, socks and underwear may not be refunded or exchanged at any time.
· Item’s on sale’s are not eligible for Return’s
How can I return my order?
You may return online orders free of charge by submitting a request through the Exchange & Return form available on our website.
How long will it take for me to receive my refund?
If you purchased with a debit or credit card, you will see your refund within 2-5 business days from the processing date post receipt of product at our end. However, depending on your financial institution, it could take up to 10 business days for your funds to be reflected on your statement. What is our return policy?
We guarantee to refund unworn or unwashed items with tags/labels intact and which is in sellable condition, with the original receipt and packaging, within 15 days of purchase. In case of prepaid orders, the refunds will be credited to the original method of payment and in case of COD, the refunds will be directly credited to the customer’s account. In the interest of hygiene; earrings, cosmetics and underwear may not be refunded or exchanged at any time. Swimwear may not be returned if the hygiene seal is broken.
· Item’s on sale’s are not eligible for Return’s
Items can only be returned in the country in which they were originally purchased.
Items purchased from other retailers, including department stores, should be returned to that particular store from which it was originally purchased and should be subject to the return policy of the originating retailer. Do I need to pay to return my order?
We offer free shipping on all online returns.
Terms and Conditions
1. Business Identity
This Website is owned and operated by Hypership Solutions, a company incorporated under the Companies Act, 1956, having its registered office at:
Hypership Solutions operates this Website under the “Bellandonna” brand as an authorized licensee in India.
2. Products and Orders
We make every effort to display accurate product descriptions, pricing, and availability. However, we do not guarantee that product descriptions or other content on the Website are error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to cancel or refuse any order placed for products listed at an incorrect price.
3. Payments
All payments made through the Website are processed through secure payment gateways. Prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. 4. Shipping and Delivery
We aim to deliver products within the estimated timeframes. However, we are not liable for delays due to unforeseen circumstances.
5. Returns and Refunds
Please refer to our Returns and Refund policy for information regarding eligibility, process, and timelines for product returns and refunds.
6. Intellectual Property
All content on the Website including but not limited to logos, images, designs, text, graphics, and software is the intellectual property of Hypership Solutions or its licensors and is protected under applicable intellectual property laws. Unauthorized use is strictly prohibited.
7. Limitation of Liability
To the fullest extent permitted under law, Hypership Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this Website or purchase of products. Our total liability to you shall not exceed the amount paid by you for the product(s) in question.
8. User Conduct
You agree not to use the Website for any unlawful purpose or engage in any conduct that could harm the Website, its users, or any third party. We reserve the right to terminate access to users found violating these Terms.
9. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts at Haryana (Faridabad), India.
10. Modifications to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Website after changes constitutes your acceptance of the new Terms.
Exchange & Return Form
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
